FAQs

At NIC, we’re committed to helping your business thrive through cutting-edge protection and connection. Ready to learn more about our custom, scalable IT solutions and support? Explore our frequently asked questions and gain valuable insight into all things information technology.

If you have further questions, don’t hesitate to contact our team of experts today to schedule your free consultation. We’re here to help.

Q: What does “IT and Management Services” mean?

A: IT, or information technology, is the use of computers, software, and other digital tools to store, process, and communicate information. It’s like the nervous system of modern society, connecting us to each other and the world around us through networks of data and devices. IT management services are the services we utilize to manage your business’s technology needs — setting up cybersecurity systems, troubleshooting problems, and offering ongoing support and maintenance.

Q: What is cybersecurity and why is it important?

A: Cybersecurity refers to the protection of computer systems and networks from digital attacks and threats. Such protection is incredibly important for modern businesses who rely on these systems and networks to store, transmit, and process sensitive information. Without proper cybersecurity measures in place, cyber criminals can gain access to this information and use it for malicious purposes, resulting in serious consequences for businesses including financial losses, damage to reputation, and legal repercussions.

Q: What are cloud servers and how can they help my business?

A: The cloud is a network of computer servers that are accessed and managed over the internet, rather than being stored in a physical location. Cloud servers can be used to store, process, and manage data, applications, and other resources for your business.

Cloud servers offer unmatched scalability and flexibility, allowing your business to increase or decrease your server capacity as needed — saving you money on IT costs and managing physical servers. Managed by your trusted IT solutions provider, cloud servers offer improved security and easy back ups, ensuring that your data is safe and secure.

Q: What are the advantages of outsourcing my business’s managed IT services?

A: Outsourcing your business’s managed IT services allows you to focus on what you do best – running your business. Leave worrying about technical issues, cybersecurity, and ongoing maintenance to the professionals— all at a fraction of the cost of hiring and training in-house IT staff. Outsourcing provides access to the latest technology and expertise, helping your business save time and money while improving efficiency and security.

Q: What kinds of businesses are good candidates for custom IT solutions and services?

A: Businesses of all sizes and in all industries that want to stay competitive, efficient, and protected are great candidates for our scalable, custom IT services. Small businesses often turn to managed IT support to help them navigate the complex world of technology without breaking the bank, while larger businesses may use custom IT services to streamline their operations and ensure that their systems are always running smoothly. From healthcare to finance to retail, any business that relies on technology to function can benefit from custom IT solutions and services.

Q: My network is working fine — why do I need an IT service provider?

A: Even if your network is currently working fine, it’s important to consider the benefits of partnering with a well-established IT service provider. With an IT service provider, you have access to a team of experts who can help you identify potential issues before they become major problems while providing ongoing support and maintenance. Your IT service provider will also help you implement security measures to protect your business from cyber threats and keep your data safe. By proactively managing your IT, you can avoid costly downtime and disruptions to your business.