Our help desk provides an efficient and user friendly way to submit concerns, allowing us to take care of the problem so that you don’t have to. Every member of our staff is trained in resolving issues, whether on site or remotely. This includes something simple like fixing a slow computer, to the substantially more sophisticated, like migrating a server or installing new software and everything in between.
Most of the time these problems can be fixed remotely, but our IT support in the Los Angeles area is available for on-site visits if necessary. Our staff is courteous, punctual, and knows how to get your systems back into working order as quickly as possible so you can go back to running your business.
Our staff is proud of our extensive knowledge, and we will always be happy to share it with you whenever you need. Our proactive support system provides you with an associate assigned to your account that can provide guidance and troubleshooting with an extensive knowledge of your specific businesses needs. We will be there every step of the way, from selecting the appropriate hardware, installing and updating the software, and consistent maintenance.
At NIC we believe in proactive intervention. We address problems before you even know about them, and we do this with transparent network monitoring and by identifying and eliminating issues before it can affect your business. We quickly and effectively eliminate potential kinks in your technology system without you ever having to bring it to our attention.
In short, we are here for you. We take our small businesses IT support in Los Angeles seriously, and will quickly respond to any issues you have, large or small. From creating a system that services your company’s needs, to providing backup, maintenance, and proactive intervention. You can rest assured that your technology will simply work.
Our tailor-made IT support solutions include everything from off-site network monitoring and remote assistance to on-site consulting. It all depends on what you need, and our flexible options will leave you with the reassurance that your systems are in capable, fast acting hands.