NIC IT Support Team

Meet the Team

About NIC IT Solutions & Support in Los Angeles

NIC has provided Cloud Services, IT Solutions, and Support for companies in Los Angeles and beyond for the past two decades. With a highly-skilled staff, experience in a vast array of technologies, and a commitment to customer service, we have supported a substantial list of Los Angeles clients with IT Solutions tailor-made for their business.

Sometimes our clients need an industry-standard solution. Other times, we’ll develop one from the ground up just for their business. We stand ready to support you in both cases.

Leadership Team

Leonidas, Michael

President & IT Director

Mike founded the company in 2002. His professional experience in the managed IT solutions in Los Angeles spans over 20 years. He received his certificate in Information Technology from the Computer Education Institute in Woodland Hills, CA. He has attained numerous industry certifications, including the Microsoft Certified Systems Engineer, allowing him to stay ahead of the evolving technologies in IT. In 2008, he designed and implemented NIC’s own Cloud, which is based on enterprise-level technologies that span multiple data centers.

Perez, Nelson

Perez, Nelson

Technical Operations Manager

Nelson joined NIC in 2006 as the Support Manager and lead of all technicians. Nelson has broad experience in technical support, network administration, disaster recovery, analytics, and troubleshooting. His duties include management of the Technical Support Team and providing technicians with escalation support.

Michael Medaris

Michael Medaris

Technical Account Manager

Michael Medaris has 15 years of experience in the IT field and has been with NIC for the past 8 years. Michael has both led and participated in a wide range of projects that include server and network infrastructure planning and implementations, Cloud migrations, and cybersecurity remediation. His responsibilities include project planning, solution development, implementation oversight, and technical documentation.

Leonidas, Helen

Leonidas, Helen

Vice President & CFO

Helen joined the company in 2013, bringing with her a wealth of experience in sales, marketing, accounting, and much more. She spearheads the company’s sales and marketing teams, staying on top of the latest trends within the IT industry in order to develop nuanced IT solutions in Los Angeles and around the country. Helen has a B.S. in Business Administration and Management from California State University Northridge.

Fun Fact: She enjoys spending time with her husband Michael and son Cameron.

Casso, Joanna

Casso, Joanna

Operations Manager

Joanna has extensive training and hands-on experience in multiple fields, including accounting, human resources, finances, and IT. To lead her team, she continues to maintain and obtain certifications from Microsoft, Connectwise, Dell and many more industry-leading organizations.

Fun Fact: Her hobbies include camping and hiking along with her husband and their Malti-poo Trixie.

NIC Team

Group Shot

An Expert Team of IT Professionals

We are an experienced team of Technology Management Service Experts who work closely with clients to maximize their strengths, streamline any weaknesses, and provide cutting edge IT solutions in Los Angeles. We have a profound love of technology, and our success has shown that with the right tools and management, the efficient application of technology can make any business stronger, smarter, and more profitable.

Under the leadership of Michael Leonidas, president and IT director, NIC has been revolutionizing IT solutions in Los Angeles by helping companies to implement effective technology strategies since 2005. With over a century of combined IT experience amongst our team, we know how to help businesses survive and thrive using technology as a growth and efficiency tool. Regardless of the industry, we have helped countless companies implement technology in the best possible way for their business.

We firmly believe in teamwork, both internally, and with our clients. After working closely with you and your staff to design and implement our flexible managed services and IT solutions in Los Angeles and beyond, we will always be nearby to follow up and perform maintenance.

Call for your IT Consultation

NIC partners with your business as an extension of your team, working on maintaining and improving your IT services so that you are always up and running. By working closely with you, we can make sure your company’s systems are up to our standards, and that these valuable tools are being utilized to help your business grow.

We look forward to working with you to prepare your organization for whatever the future of your industry holds. At NIC, we succeed when you succeed. Call for your free consultation.


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